RESERVATIONS

• Members: Can book 60 or 90 min reservation 7 days in advance.
• Non-Members: Can book 60 or 90 min reservation 3 days in advance.
• Court fees are free for members once per day (1.5 Hrs.) and $8 per person for non-members per hour. Two people per reservation required. All fees must be paid prior to reservation.
• Court reservations are for “a court” and not a particular court. The person making the reservation must show up and check in.
• Cancellations must be made at least 12 hours before the reservation time. Otherwise, Non-Members will not be issued Club Credit for future use.
• No Shows will be charged full amount.

EQUIPMENT AND DEMOS

• Ball hoppers, baskets or any other teaching equipment may not be used unless approved by coaches or management staff.
• Demo racquets and paddles must be paid for before use or are only to be used on site.

STRINGING

• Normal turnaround time is 2-3 days.
• Payment is required at the time of drop off.
• We only string within the recommended tension.
• We do not take responsibility for any previously damaged or broken racquets.
• We are not responsible for dampeners left on at time of drop off.

CHECK IN

• All patrons must be paid and checked in before entering The Courts. Please use The Courts app to check in by selecting 'Check In' on your reservation.

MEMBERSHIP POLICY

• The first month are due at the time of registration. Initiation fees will be waived until December 31, 2024.
• Members require a credit card on file for the auto monthly EFT payment.
• To cancel a membership, please contact lspelman@thecourtscw.com. All cancellations must be made at least 30 days in advance.
• If you decide to rejoin after canceling, a full registration fee will be required.
• Family memberships only cover up to 4 people living in the same household.
• Corporate memberships cover up to 8 people.
• A member discount is automatically applied to any programs but not for merchandise.

LOST AND FOUND

• Please do not leave any valuable items left unattended on the court or in the Pro-Shop.
• The Courts at Cypress Waters is not responsible for any lost or stolen items.

BALL MACHINE RESERVATIONS

• Balls must be picked up and put back in the machine ready for the next reservation.
• No outside ball machines are allowed into our facility.

MAKE UP POLICIES AND REFUNDS

• Weather cancellations are posted 1 hour prior to class on our app: CW Courts
• Make ups are on a space available basis and must be scheduled in the app: CW Courts Classes generally do not meet on legal and school holidays.
• To be sure about your class schedule, please check with your coach. If adult clinics are cancelled due to weather, you will be given credit on your account to be used on your next drill.
• The Courts at Cypress Waters will not issue any refunds for any classes or camps after they start unless approved by the Management Staff and only for medical reasons with a doctors note.

PROHIBITED ACTIVITIES

• No outside coaches or instructors are allowed.
• No smoking on property.
• No firearms on property.
• No excessive noise.
• No racquet throwing.
• No profanity.
• Dogs are not allowed on our premises.
• No glass containers on The Courts.
• Non marking tennis shoes required when on The Courts.
• No denim allowed on The Courts.
• Shirts are required at all times.
• No game other than tennis and pickleball are allowed on any courts.
• Persons spectating are to remain outside The Courts for their own safety.

WHAT TO WEAR

• Shoes: A comfortable pair of athletic shoes with non-marking soles. Some recommend pickleball shoes that are designed to be secure and lightweight.
• Shirts :A polo shirt is a polished choice, but a T-shirt or tank top is also fine. Sleeveless tops or shirts with a seam in front of the shoulder can help with arm movement. Classic tees from soft, breathable fabrics like cotton or moisture-wicking polyester can keep you cool and dry.
• Bottoms: Athletic shorts are a good option, or you can wear a sports skirt or dress. Skirts are a great choice for physical activity because they are comfortable and airy. Bottoms with adjustable drawstrings can be great for a customizable fit.

OTHER FAQ''s

• Courts are open daily from 7 AM to 10 PM.
• Marking the courts is prohibited.
• Play at your own risk.
• Pickleball play only on designated courts.
• No play allowed when standing water is on the courts.
• No sitting or bouncing on the nets. Non-glass beverage containers are permitted, no glass on the courts.
• No animals, bikes, scooters, skateboards, skates, rollerblades, or amplified music on the courts.
• Practice good sportsmanship, or the fair and generous behavior and treatment of others.
• Leave the court in good condition.